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Despite the flood of work, the numerous deadlines, and the random order of crises, it has generally been found that successful managers appear to be able to control their own affairs. To some extent, high-level managers are at the mercy of their subordinates, who bring to their attention crises and activities that must be attended to immediately. Nevertheless, successful managers are those who can control the activities that they choose to get involved in on a day-to-day basis. By developing their own long-term commitments, their own information channels, and their own networks, senior managers can control their personal agendas. Less successful managers tend to be overwhelmed by problems brought to them by subordinates. Managers are involved in a complex and diverse web of contacts that together act as an information system.
Bare International is one of the companies, who are helping the companies to understand the market better in India and 100 other countries in the world. Companies like Bare International assign shopping research assignment to its affiliated https://www.wave-accounting.net/ shoppers. Physical Distribution Function – The actual movement of goods from the production centre to the point of consumption is considered in this function. Data collection may be difficult to analyze over several time periods.
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We are, however, primarily interested in the marketing information that is required for the leather manufacturer to trade successfully. This might involve forecasts of future demand so that correct supplies can be ordered. It also includes knowledge of customers’ needs, and how those needs are likely to change in the future, and perhaps also information about other manufacturers who could be considered as competitors. It is only worth acquiring if the additional information would increase the chances of making a better marketing decision in the future. It must be remembered that marketing information does not replace decision taking – it is at best an aid to help take better decisions. Therefore the purpose and value of information gathering must be set against the cost of obtaining and processing that information. A small non-scientific sample for determining market potential costs for less than a probability sample survey.
- For example, a marketing manager may monitor trends that indicate the need for a new product or service.
- In addition, some advertising managers specialize in a particular field or type of advertising.
- Small companies use competitive information to learn more about competitors’ investments, organizational changes and strategies.
- Our mission is to provide an online platform to help students to discuss anything and everything about Economics.
- Evolution of MIS concept can be summed up by four major areas of system development.
The Marketing Information System encompasses the analyses, planning, implementation and control function of marketing management. Other marketing systems assist marketing managers in product planning, pricing, and other product management decision, advertising and sales promotion strategies, and market research and forecasting. Planning of marketing activities is a crucial task and involves numerous steps. It involves planning effective strategies to achieve the desired marketing objectives. It is concerned with formulation of policies relating to product, price, channels of distribution, promotional measures, forecast of target sales etc. Planning provides the basis for an effective marketing for the enterprise. Increasingly, organizations capture and maintain internal data by using information systems and databases shared across multiple departments.
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Stanley Vance defines management as the process of decision making and controlling. Modem marketing calls for more than a good price, attractive product and timely availability of products for consumers. The communication mix consists of advertising, sales promotion, PR management, direct marketing and personal selling. Managers have to examine the advantages and costs of each of them. They have to regularly measure the effectiveness of the communication tools.
- A scenario is a qualitative description of the future and several different scenarios can be drawn up.
- Sometimes it is necessary to collect new primary data directly from target audiences, such as current or prospective customers.
- Although marketing research projects are targeted at solving a particular marketing problem, the researchers often report on new developments, potential problems and opportunities in the market.
- These are the tools which help the marketing managers to analyze data and to take better marketing decisions.
- Let us consider how a customer chooses a product such as a toothpaste or a mobile phone.
- For each of the four elements of the marketing mix, there are literally numerous questions that must be answered.
In this information age, when there are a lot of databases like customer database, product database, sales persons database etc.; it is important that databases are managed and warehoused properly. Once databases are stored, it can be mined on the basis of marketing information required. Internal company data can be a fruitful source of information, but it is often not fully utilized.
Marketing Information System – Definitions
Even internal information from company accounting records may be extremely costly but to gather, store, process and 3 Type Of Marketing Information Needed By Marketing Managers retrieve it is essential. The marketing manager must constantly trade off the value of information against its cost.
Return on Investment is always a major concern when it comes to marketing or any other business expense. This information can be easily gathered from external sources like; magazines, trade journals, commercial press, so on. The number of buyers in a market gives rise to its size, which can either be expressed in terms of volume (e.g., number of cars sold in India in a given year) or value (e.g., total car sales expressed in rupee terms). Commodities such as rice and wheat enjoy big size in terms of volume, whereas a product like gold does not have a big volume but has large value.
Survey research is a method of market research that is generally used to collect primary data. Market surveys are conducted to gather information about products and services in order to analyse and understand customers’ behaviour. Marketing decisions supported by MIS could help organization to outperform competition and achieve sustainable competitive advantage. However in today’s information overloaded world manually processing huge amount of data is not possible, so information technology backed by computing power has become integrated part of MIS. Revenue is not found inside an organization rather it resides outside, in the customer’s pocket. The only way to get customers to open their wallet is to offer those satisfying products and services.